Skip to main content

Help Center

May 10, 2023

New

A Feature Freak-Out item from this year's Fall Forum is now available! This release, we made multiple improvements to the Anonymous Artwork Upload link.

  • The Anonymous Artwork Upload Link can be included in your Artwork Reminder emails, and allows your contacts to upload assets to a ticket without requiring them to log into the Client Center.

  • This release, we added an Anonymous Artwork Upload Link section to ticket pages. If the link has never been created before, you'll see a 'Generate' button that lets you create the link.

  • If the link has been created, you'll see its status (active or expired), as well as its expiration date. If it's active, you can copy the link.

  • If the link has expired, you won't be able to copy the link, but you can click 'Renew' to regenerate the link. When renewing the link and extending the expiration, you'll have the choice to email the ticket artwork contact and notify them of the renewal.

  • For your contacts, if someone uses an expired link, instead of being shown a generic error message, they'll now see specific details letting them know the link is expired. They will also have an option to email the ticket owner (or order rep if no ticket owner is assigned) and request an extension on the link.

Improvements

  • GAM Impression products can now use MagHub's inventory management rather than GAM Inventory.

    • Previously, every impression product set up to use for GAM was required to use GAM's inventory. This release, we made it an option to use GAM inventory or MagHub inventory.

    • On the impression product setup pages, if you have a product set to use GAM, you'll see a new field called 'Use GAM Inventory'. GAM inventory can only be used if the item's Cost Type is CPM, and Goal Unit Type is Impressions. Otherwise, the product will use MagHub's internal inventory.

      • If a product is set to CPM and Impressions, then you have a choice. You can either use GAM inventory for the product, or MagHub inventory.

    • If using MagHub inventory, you can set the Baseline and Monthly inventory levels on the product, and add the item to inventory groups.

  • We made multiple updates to Slot Product frequencies this release.

    • A new 'Date of the Month' frequency was added. This lets you choose a specific date in the month for the slot item to run, such as the 5th of each month.

    • For Weekly slot frequencies, there's a new 'Start Day' option. By default it's set to Monday, which is how the system previously worked. But now you can pick the start day for your week. For instance, you could set it to Wednesday, and your weekly slots would run from Wednesdays through the following Tuesday.

    • Slots that are set up for daily, weekly, or monthly frequencies can't be rescheduled in the same way that other frequencies can. This release, we added the ability for those frequency types to delete specific dates. In the adjust schedule popup on the product, you can now delete future dates to prevent the item from being sold on that date.

  • Slot digital media products can now be synced with GAM.

    • When adding or editing a slot digital media item, there's a new 'Ad Network' field, where you can set up the item to be used for GAM. If the product is set up for GAM, the form to create the product will change slightly. You won't need to enter ad sizes, but you will have to enter some GAM specific fields.

    • The product will also have an Expected Creatives section, where you can specify which sizes should be pushed to GAM for the item.

    • Once a line item is created for the slot product, it will get brought into GAM. On the item's ticket, you can assign assets to specific sizes, and push those assets to GAM like you can for impression and targeted display items.

  • We are continuing our improvements on the Map Your Show integration. These are the updates we made this release.

    • The company field now always gets pre-populated when creating a new contact from the lockbox.

    • The sync status for contacts was updated to be more clear.

    • Users are now able to re-map companies and contacts that have been mapped. When viewing archived contacts or companies in the lockbox, you can now click the edit icon to change the mapping of the record. Any orders and associated invoices and payments will be moved to the new mapped company.

    • Refund payments can now be imported correctly, as a refund transaction in MagHub.

    • Canceled items will no longer be brought into MagHub.

    • Orders will now be assigned to reps based on rep splits, rather than always defaulting to the company's primary rep.

    • The payment date from Map Your Show is now set as the payment date in MagHub.

    • If a penalty was added to a Map Your Show order, it was previously being imported as a separate order in MagHub. Now if a penalty is added, it will be included on the correct order in MagHub.

    • The sync time for the lockbox has been reduced.

    • Special invoices can now be edited by users who have access to the Map Your Show lockbox.

  • The functionality of project task checklists was updated this release.

    • You now have an option if checklist items should be public or private. By default they are public, meaning any user who can see the task can see the checklist item. But when creating the checklist item, you can set it to be private, meaning only you can access it.

    • Checklist items can also now be added to Project Templates. When on the Tasks tab of editing a project template, if you click the ellipses icon, you'll see a new action called 'Edit Checklist Items'. In this popup, you can add checklist items to the task that will be created along with the task when creating a project from that template.

  • Other Improvements

    • The HubSpot integration can now be set up to sync based on either if a criteria is set or if a sync field is set. Previously they would only sync if a criteria was selected.

    • If a Reserved digital media product is scheduled outside of its original run date, we now retain a record of the original dates. The original run dates will be shown on the Order History and the Line Item Edits report to show a record of these changes.

    • The display of line item relationships on free-form installments has been updated to be more clear. You can now see the relationships on the Billing step of creating an order as well as in the Installment Billing popup after the order is created.

    • Canceled orders will no longer show up on the E-Commerce Order Approvals search page.

    • The number of records displayed on the MailChimp Campaigns page has been reduced from 1000 to 500 to improve loading performance.

    • New columns were added to the Line Item Edits report, including Previous Start Run Date, Current Start Run Date, Previous End Run Date, and Current End Run Date. The report also now has the 'Edit Display Fields' feature so you can pick and choose which fields to show.

    • When cloning digital media rate cards, you can now set rate increases or decreases for each product type, if you are copying pricing details. For each product type, you can enter a percentage (for instance 5 for a 5% rate increase) and the rate will change by that amount on the cloned rate card.When cloning digital media rate cards, you can now set rate increases or decreases for each product type, if you are copying pricing details. For each product type, you can enter a percentage (for instance 5 for a 5% rate increase) and the rate will change by that amount on the cloned rate card.

    • You can now set a contract template as the 'Default'. This is primarily used for creating orders through the API, but can be helpful within MagHub as well. If a template is set as the default, when you reach the Review & Send step of creating an order, that template will be auto-selected.

    • A few new fields were added to the API. The Tickets endpoint now includes Company ID and Ticket Dynamic Attributes. The Contacts endpoint now includes the contact active flag, and the Companies endpoint now includes the company active flag.

    • HubSpot company export information has been added to the HubSpot Contact Export file.

    • A 'Brand' display field has been added to the Consolidated Sales report, the Aging Detail Report, and the Recorded Payments search. If the item is a master invoice, there may be multiple brands displayed.

    • A user permission to 'Edit Line Item Ready for Ad Network' was added this release. The permission gives users access to the Ready for Ad Network checkbox on line items that sync to GAM or Broadstreet.

    • Order Agency ID and Order Agency name has been added to the Aging Detail Report and the Consolidated Sales report. Company ID has also been added to the Aging Detail Report.

    • A language update was made on the Google Ad Manager set up page to clarify one part of the connection process.

    • The Invoice Search had a performance improvement this release.

Fixes

  • We increased the character limit on the Website URL field on companies.

  • You can now edit the names of checklist items on the Settings > Tickets > Ticket Checklist page.

  • On the Subscription and Subscriber search pages and exports, international regions will show the full name, and regions within the US will show the state abbreviations.

  • Negative net line items can no longer be imported through the Historical Order Import.

  • When timesheet notes are required, there was a loophole where users could record more than 24 hours on their timesheet per day. This bug has been fixed to cap the hours at 24 for each day.

  • If channel is required on impression or targeted display items in your system configurations, that requirement is now applied when pulling in items from AdCellerant.

  • The global search for activities now finds the same records that you would be able to see when viewing a company's Activities tab.

  • Impression and targeted display inventory is now validated when adding items in a package.

  • The Sales Rep Goal Metrics report will no longer crash when breaking out the report by publication issue with the Type set to Advertising Sales.

  • When editing a line item for a publication without any active products, the publication will display correctly.

  • You can now have the same name for GL Classes as long as they are different types.

  • Fully approved orders will no longer show up on the Approve Orders search page.

  • An unnecessary system configuration to send GAM inventory notifications has been removed.

  • Redirect URLs were added to the HubSpot connection due to a change HubSpot made.

  • The digital media rate card rates table now scrolls correctly.

  • When using the Nylas email integration, activities will no longer get truncated if there were specific characters included in the email. The connected folders are also getting saved correctly.

  • When using a digital media rate card when creating a slot line item, the rate will now properly get updated.

  • On the contact importer, if you have import validation turned off, and you have system defaults set for contact first name, last name, or email, the system will use those fields if there is nothing specified in the import file.

  • A bug was preventing users from adding specific digital media items to orders, which has been fixed.

  • When there are errors on an import, the error files have been re-named for clarity.

  • When adding or editing a publication, you can now set bundled publication components as expected.

  • When setting monthly impression amounts for items spanning multiple months, you will no longer get an error message.