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Dropbox

Simple file sharing and storage for collaborative workflows.

The Dropbox integration lets your team store and manage ticket files directly in shared folders. It’s ideal for collaborating with people outside the system who need to view or update files.

Key Features:

  • Auto-Sync Files – Ticket files can be saved to existing or newly created Dropbox folders.
  • Collaborate with Non-Users – External collaborators can access, edit, and return files without needing a system login.
  • Centralized Storage – Keep everything organized and accessible in one place.

To get started, connect your Dropbox account through the File Sharing settings.

Need help setting up? Contact support for assistance.