Customer Success
Take a look at how our users have improved their media publishing business with Ad Orbit
Gardner Business Media Supports Their B2B Sales Efforts with Ad Orbit
While Bill Caldwell of Gardner business Media spends most of his time in advertising operations and production, when he helps the sales team, good things happen. Bill and the team at Gardner have been using MagHub since 2017 and to this day, continue to find and use additional modules to help streamline their business.
Bill Caldwell – Advertising & Production Director at Gardner Business Media
MetroCorp Media Sees Increased Revenue Accuracy with Ad Orbit’s Forecasting
“We have a lot of reps who, by category, tend to sell the same things into the same issue and to show them how easy it would be to just click and add rather than to have to spend tons of time adding each thing individually. That was really a lightbulb moment.”
Diane Schwartz – Director of Operations at MetroCorp Media
Palm Beach Media Group Increases Growth Without the Headcount
Todd Schmidt, COO at Palm Beach Media Group shares his experience switching over to MagHub, how the software is helping enable growth without increasing headcount, and ways his team is using the Client Portal to provider a better experience for advertisers.
Todd Schmidt – Chief Operating Officer at Palm Beach Media Group
Rodman Media’s Approach to Onboarding and Adopting Ad Orbit
James Zilenziger leads the Operations team at Rodman Media. In this short Case Study, he shares his experience coming onboard with MagHub and how he and the team have organically grown into MagHub’s vast feature set over time.
James Zilenziger – Digital Marketing and Operations Manager at Rodman Media
In Touch with Publishers
With thousands of users located across the globe, Ad Orbit supports thousands of print and digital publications from B2B Industry Trade magazines to B2C Niche, City and Regional, and Parenting magazines. With 4.5+ stars out of 5 on Capterra, Ad Orbit’s dedicated support, frequent updates and integrations, and countless years of publishing and printing experience within the Fry Family Network™ has led to years of positive NPS (Net Promoter Score) reviews from our users. Take a look at what your peers are saying about our product, within Ad Orbit.
Live NPS Updates
“Honestly, I love everything about this software.”
Kristi C.
President
I was on the fence with Maghub vs. their so called competitor, The Magazine Manager. I regret that I went with the competitor at the time. Two years later and incredibly frustrated with their competitor I called Maghub. From start to finish, MagHub were true professionals and truly cared about my business and how the transition would work.
“Excellent Customer Service”
Amy C.
Marketing Director
We love being able to track our sales issue to issue. We have definitely benefitted from having MagHub because more of our tasks can be automated through MagHub than with our old software. We love having a Client Center portal, even though it’s been a challenge to get all of our customers to use it. The ones that do use it love it, and it most definitely makes our job easier when they do!
“Excellent Customer Service”
Amy C.
Marketing Director
We love being able to track our sales issue to issue. We have definitely benefitted from having MagHub because more of our tasks can be automated through MagHub than with our old software. We love having a Client Center portal, even though it’s been a challenge to get all of our customers to use it. The ones that do use it love it, and it most definitely makes our job easier when they do!
“Ad Orbit – Great CRM solution for publishers”
Phil L.
Chief Technology Officer
Ad Orbit’s service and support through the transition from our CRM to their platform was great. They continue to be responsive to our needs and are consistently bringing new features to their product on a monthly basis. The input from their user community is a big consideration in determining the enhancement schedule. An added plus for us with Ad Orbit is the availability of their Data Warehouse which has opened the door to integration with other 3rd party tools.
“Ad Orbit is Marvelous”
Tim O.
Publisher
Ad Orbit is a superior tool for publishers because it’s designed to be used by publishers for exactly what they need to accomplish. Ad Orbit allows me to capitalize on opportunities and stay on top of my brand. At my previous company, we used a San Francisco-based software company, requiring a lot of manipulation and extra cost to make it work for us. Bottom-line, Ad Orbit is the perfect fit for publishers and their entire team.
“Easy to use for my client base”
Grace C.
Founder/Professional Copywriter
I work for clients who use this software, and request that I use it also for their management system. I love it. It makes it really quick to see where we have sold and utilized ad space, and we can quickly rearrange advertisements without wasting time. It also allows me to see our vendors and see when a member of our team last reached out to them (this is useful for our rule which is to make contact with each one approximately every 30 days). The Notes feature is my favorite, as I often want to keep track of things as I am on the phone with a client.
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Our Featured Clients
Here are some of our top teams of users from all across the publishing industry
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