Payment Terms
Each company requires Payment Terms. There are system-generated default Payment Term options that can be used, or you can add your own.
To do so, go to Settings > Billing > Payment Terms. To access this page, you need the user permission 'Payment Terms'.
On the Payment Terms page you will see all the available terms. You can edit the name of the term and set one term as the default. Any new company will have the default payment term unless otherwise specified.
To create additional Payment Terms, simply click the +Add Payment Term button in the upper right corner of the page.
The pre-pay and cash on delivery payment term both have a special feature; if the company has either term, you can force the customer to pay for all of their orders when they approve via the client center. You can enable/disable this feature on a company-by-company basis by editing their billing information.
Go to the Company Details Page and find the billing information and click Edit Billing Information to change a company's term.
Important
If you don't see an edit link, it means you don't have permission to override a company's billing information. It is common for only billing users to have access to this information.
Under the Payment Terms drop down menu you can select the terms you want. If you select pre-pay or cash on delivery, you will see a radio button option to Payment Required on Order Approval. Set to yes if you want the customer to pay for every order when they approve it. The customer will have to enter a valid payment method. The system will generate the master invoice and charge payment method all during approval.
Updated 3/5/2026