Digital Media Production
The report shows data about digital media items that are important for the production team, including product, ticket ID, placement, run dates, and current status. You can go to the ticket page, edit the ticket status, and send artwork reminders directly from the report.
To access this report, you must have the User Permission 'Digital Media Production Report'.
There are over a dozen search fields on this report you can use to narrow down the results, including fields such as digital media product, run dates, ticket statuses, rep, position/channel, and even ticket and order dynamic attributes. When the report is run, the data will display in a table format. There are a handful of columns which will always show up in the report, but you can use edit the Display Fields to add more information to the table.
The values in the Ticket ID, Order and Artwork Company, and Order ID columns are all quick links which will redirect you to a corresponding page in the system. The Company columns will bring you to the company’s page, whereas the Ticket and Order ID columns will bring you to a specific ticket page or company order tab.
Any items which show up highlighted in yellow are on pending orders. If you use the Google Ad Manager integration, then any records that show up on this report in red are items that failed to sync with GAM.
There are a handful of actions you can perform from the report. By using the ellipsis actions on an item, you can either view the ticket, or edit the ticket status. In the pop-up, you can choose to include notes with your status update.
You can also perform bulk updates by using the check boxes. Once at least one item is checked, you will see new actions show up at the top of the table.
The Update Selected Tickets action will prompt a pop-up where you can choose to mark the selected tickets as done, update the ticket owner or status, and assign a vendor. Depending on which action you choose, you may need to enter additional information before you can apply the change.
The Individual and Grouped E-Mail Artwork Notification actions allow you to send artwork reminders directly from the report. In the pop-ups, you can choose which email template to use, as well as whether you would like to CC the order rep.
Updated 9/25/2025